Order Related
- I don't receive email barcode for pick up the Click & Collect order
- Stay Vigilant Against Fake Websites, Emails & Accounts pretending to be from UNIQLO
- Can I change my payment method?
- I already transferred my order but the status still “incomplete" / "pending"
- What happens if an item in my order is not available?
- Why does my UNIQLO account show that my order is cancelled?
- I have been charged twice for my online order
- Can I add other item to my order?
- Can I change or cancel my order before it's shipped?
- I haven't received an order confirmation e-mail
- Why can't I choose the sub-district for my address when I order?
Contact UNIQLO Indonesia
CHAT SUPPORT
*Click "CHAT SUPPORT" button to open a window on the page to start chatting with our ChatBot
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
Online Services
Online Shopping Guideline
First time shopping at UNIQLO online? Worry not! You can follow our easy guideline to order your desired product. For first time UNIQLO App downloader, you can also get a Welcome Coupon 25k. Let's get started!
Bulk Purchase
Enjoy 10% off and free shipping for order with minimum Rp10,000,000 for team outfit, uniforms, gifts and more!
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.