Home Delivery
- I purchased online BEFORE 7 October 2025. How to check the status and to return it?
- 📢Important Notice About the Upcoming Update of UNIQLO Online (Web & APP)
- 🚨 Stay alert for fake phone calls, text messages, and accounts pretending to be from UNIQLO (JNE) couriers.
- 📢 NEXT DAY to JABODETABEK Address Is Unavailable until 19 October 2025
- Next Day Service for Home Delivery to JABODETABEK Area
- Announcement: Required to Update Address
- How to track home delivery status
- Why is my order not delivered to my address?
- When will I get my order after successful order notification?
- It's past the estimated delivery date & I haven't received my parcel.
- Can I order from UNIQLO online store in a different country?
- I received my order in multiple packages, have I been charged additional delivery fees?
- What courier options are available?
- How much does shipping/delivery cost?
- I Need to Change My Order Delivery Address
- My order shows delivered but it has not arrived
- Delivery Method for Online Order
- Cash On Delivery Disclaimer
- Out of Coverage Delivery area
- Why can't I choose the Province and City on the checkout page?
- My delivery tracking number is not found
Contact UNIQLO Indonesia
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*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
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