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1. Q: Is it true that one of UNIQLO stores is closing? Such as UNIQLO Mall Ciputra Jakarta? 
A: Yes. 

2. Q: When will UNIQLO Mall Ciputra Jakarta be closed? 
A: UNIQLO Mall Ciputra Jakarta will be officially closed at 12 October 2025. 

3. Q: Why was the decision made to close this store? 
A: We are always evaluating our store network in order to optimise the shopping experience for  our customers, and in some cases this involves closing some stores. 

4. Q: Where can customers of UNIQLO Mall Ciputra Jakarta shop for UNIQLO products? 
A: Customers can continue to shop for UNIQLO LifeWear clothing at the nearest UNIQLO Store, such as UNIQLO Neo Soho Mall or UNIQLO Mall Taman Anggrek. Customers can also easily shop online through the UNIQLO apps and UNIQLO.COM website. 

5. Q: What will happen to the employees of the stores? 
A: Some employees will be offered positions at other stores within the UNIQLO store network in Indonesia. 

6. Q: Will there be any special sales or promotions before this UNIQLO store close? 
A: We will announce any special sales or promotions in accordance with company policy. 

7. Q: How will customers be notified about the closure of UNIQLO Mall Ciputra Jakarta? 
A: We will provide information about the closure of this store through website, and in-store notifications. 

8. Q: Are there any plans to compensate loyal customers of UNIQLO Mall Ciputra Jakarta? 
A: We will continue to provide high-quality service and products to our customers, including loyal UNIQLO Mall Ciputra Jakarta customers. 

9. Q: What will happen to the inventory at UNIQLO Mall Ciputra Jakarta after the closure? 
A: UNIQLO Mall Ciputra Jakarta's inventory will be managed in accordance with company policy. 

10. Q: How will UNIQLO ensure a smooth transition for employees affected by the store closure? 
A: We will provide full support to affected employees to ensure a smooth transition to new positions within our store network. 

11. Q: Are there any plans to expand or renovate UNIQLO's store network in Indonesia? 
A: We are continuously evaluating our expansion strategy in Indonesia, however, at this time we still can not disclose any official announcements regarding the expansion or renovation of our store network. 

12. Q: Will UNIQLO hold any special events or activities to bid farewell to UNIQLO Mall Ciputra Jakarta? 
A: We will consider various ways to commemorate UNIQLO Mall Ciputra Jakarta's legacy and express our gratitude to our loyal customers and the local community. 

13. Q: What are the factors that led to the decision to close the UNIQLO store?
A: We are always evaluating our store network in order to optimise the shopping experience for customers, and in some cases this involves closing some stores.