🚨 [Notice] Additional Delivery Time Due To Flood Impected Several Areas 🚨

Q. 🚨 [Notice] Additional Delivery Time Due To Flood Impected Several Areas 🚨

Due to flooding in several area will be impacted for the following Area:

1. ACEH - SUMUT - SUMBAR - Danau Toba areas
The orders placed from November 27, 2025 to these areas will experience a 3 - 5 days delay in delivery from our estimated delivery time.

The additional delivery time for this area will affect the following locations:
User-added image

2. Bandung
The orders placed from December 2, 2025 to these areas will experience a 1 - 2 days delay in delivery from our estimated delivery time.

Kab. Bojongsoang
Kab. Dayeuhkolot
Kab. Baleendah
Kab. Pameungpeuk
Kab. Banjaran

The shipping party (JNE) will provide further updates regarding the estimated delivery date once the parcel arrives at the sorting hub. For your information, here are the JNE Customer Support contact details:

JNE Customer Support Phone: (021) 2927 8888
JNE Customer Support Email: customercare@jne.co.id

We apologize for the inconvenience and thank you for your understanding.
If you have any questions, please contact our customer support directly by clicking here.

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