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Q. I have been charged twice for my online order

If you see duplicate charges for your online order, please check your email or account to confirm any extra orders. Should you wish to return any extra orders, you may do so following the instructions on the return form included with your order package or at the following link 

However if you can not find any duplicate orders in your email or account, please reach out our Customer Support using the options below which will be able to help investigate further.

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