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  2. UNIQLO Indonesia Customer Service
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Q. KAWS Information

Exclusive KAWS Tote Bag Novelty Mechanism:
Every purchase of 1 (one) KAWS exclusive Artbook at UNIQLO stores or online (website/app), will get 1 (one) KAWS Exclusive Tote Bag novelty.
(put the picture of book & novelty tote bag)
User-added image

B. General Information About KAWS Collection:
Purchase period: Starting on 23 August 2024
Purchase store:

  • UNIQLO Online will be applied morning time.
  • All UNIQLO stores in Indonesia by each store opening time.

Disclaimers:

  1. Within period of 23-26 August 2024, Same Day and Next Day service for are NOT APPLICABLE.
  2. For Online orders, there might be an additional delivery time of about 1 - 2 days from the initial estimation.
FAQs:
1. Q: Will I get a novelty KAWS Exclusive Tote Bag if I purchase KAWS T-shirts/Jackets/Sweatshirts?
A: No. KAWS Exclusive Novelty Tote Bag can only be obtained for purchase of KAWS Artbook.

2. Q: What is the content of KAWS Artbook?
A: The Artbook describing the exhibition “KAWS+Warhol” which was held at the Andy Warhol Museum in Pittsburgh in 2024 for the first time in its history.

3. Q: Tell us about the current KAWS collection.
A: Below is the list of KAWS products:
Adult:
- 4 (four) patterns of KAWS Short Sleeve T-shirt
- 2 (two) patterns of KAWS Coach Jackets
- 3 (three) patterns of KAWS Long Sleeve Sweater
- 2 (two) patterns of KAWS Sweat Pants

Kids:
- 3 (three) patterns of KAWS Short Sleeve T-shirt
- 1 (one) pattern of KAWS Coach Jackets
- 2 (two) patterns of KAWS Long Sleeve Sweater
- 2 (two) patterns of KAWS Sweat Pant

Accessories:
- 1 (one) pattern of KAWS Artbook (Free KAWS Exclusive Tote Bag Novelty)
- 2 (two) patterns of motifs for 2way tote bag KAWS
- 4 (four) patterns of KAWS Socks

You can refer to the link here for more details.

4. Q: I bought KAWS Products, can I exchange or return it?
A:
-For KAWS UT T-shirts, jackets, sweats and pants can be exchanged or returned.
-For KAWS artbook, tote bags and socks CANNOT be exchanged or returned.
Please refer to the link here for more information about the exchange and return policy.

5. Q: I chose the Click and Collect method, can I pick up my ordered products on the same day?
A: No, all online orders placed within 23 - 26 August 2024 will be processed by our online warehouse in Jakarta and due to high demand, there may be an additional 1 - 2 days from the original estimated delivery. Please click here for more information on estimated delivery time.
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