Q. Free Packable Tote Bag for Click & Collect Order
[The Packable Tote Bag is STILL IN STOCK (AVAILABLE), you could place an order(s) that fulfils the requirements below to get it.]
Promotion period: 14 - 20 March 2025, starts from 00.00 WIB (payment based), while the stock lasts.
Purchase method: Online with CLICK & COLLECT delivery method.
Mechanism: Every purchased product with total amount minimum Rp699,000 (after alteration fee, gift-wrapping fee, and coupon deduction) will get 1 (one) free Packable Tote Bag, no multiples applied and while the stock lasts.
Below is the transaction illustration:
📢 Please note
❶ Not eligible for Ship to Address.
❷ Promotion period starts from 14 March 2025 at 00:00 WIB.
❸ You can add an alteration service / gift wrap / coupon as long as the total amount after deducting the coupon and those additional service fee is Rp699.000 as illustrated above.
🚨 Disclaimer
❶ There is no mention of “Free Packable Tote Bag” on the checkout page, order history or email. As long as the order meets the requirements and stock lasts, you will get a Packable Tote Bag.
❷ The tote bag is wrapped together with the product within 1 (one) package. Therefore, you can pick up the order (product + tote bag) outside the promotion period and still get the Packable Tote Bag.
❸ 1 (one) order number = 1 (one) tote bag; 2 (two) order numbers = 2 (two) tote bags; 3 (three) order numbers = 3 (three) tote bags, etc.
🙋♂️ FAQs:
1. Q: My order meets the requirements but on the checkout page there is no information that I’ll get the Packable Tote Bag.
A: Yes, there is no information / statement about it. But if your order meets the requirements and the stock is still available, the warehouse will automatically send the Packable Tote Bag along with the products to the store.
*You can check the invoice after you collect the package to make sure whether you get the Packable Tote Bag novelty. If there is no “Packable Tote Bag” statement it means that you do not get the novelty due to out of stock.
2. Q: Where can I get the information that the Packable Tote Bag is not available anymore?
A: You can check the UNIQLO website/app or this FAQ for information. As long as there is no "Fully Redeemed" or "Out of Stock" statement on the website/app page or this FAQ page, meaning that the stock is still available.
3. Q: Why do I not get a free Packable Tote Bag even though I’ve spent Rp699,000?
A: Packable Tote Bag is given to customers who meet the requirements and while stocks last. So it is possible that you did not get the Packable Tote Bag because the stock is no longer available or the order is not fulfilled the requirements.
4. Q: I choose Click & Collect, can I get my order with Packable Tote Bag by the same day I ordered?
A: The Click & Collect order will be processed at our online warehouse in Jakarta. Please wait for email notification with the subject <UNIQLO Indonesia> Your Click & Collect Order has arrived that you will receive after the product has arrived at the store. You may refer to this link for further information about Click & Collect.
5. Q: Will I get the Packable Tote Bag if I pick up my Click & Collect order on 14 March 2025?
A: Packable Tote Bag will be given to customers who place and pay their order* during 14 - 20 March 2025, while the stock lasts. If you order and pay before or after the promotion period, you will not get the Packable Tote Bag, although you pick up the product during the promotion period.
*With all the requirements being fulfilled and while the stock lasts.
6. Q: Will I get the Packable Tote Bag if I choose “Ship to Address”?
A: No. One of the requirements to get the Packable Tote Bag is to order with Click & Collect.
7. Q: I want to return my order because I chose the wrong size when shopping online. Should I return the Packable Tote Bag too?
A: The product return policy for online purchases can be found via the link here, and you do not need to return the Packable Tote Bag that has been received.