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Q. When do I receive my refund once I have returned my online order to warehouse?

The refund process for the online order returns may take up to 7-14 days after you receive an email notification from us that our warehouse received your return package.
For credit card, the refunds will be credited directly.
For non-credit cards, the refund will be transferred to your bank account number. You can submit your account number via the form link sent along with the notification email.
Please be informed that our customer support may contact you if further information is required. 

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