Login & account registration error

Q. Login & account registration error

If you are having issues registering your account, we suggest that you try again on new device or browser. 
Please try a new device or new browser and go straight to the 'create account/register account' section without requesting a password reset.

If you have issue with verification code, please kindly check if your Chrome version. If you have Chrome with 114 version, please try to register again and create password with 8 – 20 characters included alphabet, number and symbol (only applicable for symbols - . _ @

If you have issue with account log in have trouble while trying to reset password which you do not get the password reset email, please reach out our Customer Support via any channels available below.

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