We have different type of couponse for online and in store purchase.
Old coupons that you received before 5th August 2021 are in store coupons that can only be used for in store purchase.
You can check your coupon details in your "Membership" menu to know where you can redeem your coupons
If you have further question, please reach out our Customer Support Team via available channels below
Return & Exchange
Online Orders & Payments
Membership / Coupon
Campaign & Services
Products & Availability