We accept exchange product purchase at store by following Our Exchange Policy below:
1. Products are exchangeable only, non-refundable.
2. Product can exchange within 30 days from the date of purchase.
3. Only product(s) purchased in Indonesia can be returned for an exchange.
4. The condition of the product as it was first purchased, unused, unwashed, and has not been altered.
5. Include the purchase receipt and price tag when making the exchange.
6. For hygienic purposes, item return/exchange for socks, inner wear (underwear, swimwear, and camisole), baby products, shoes and other accessories (belt, AIRism Mask, etc.), packaged items, and altered items are not allowed.
7. Products can be exchanged for the same price or more expensive.
8. This regulation only applies to every purchase within the territory of Indonesia.
9. UNIQLO Indonesia reserves the right for final decision.
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