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Q. Will I receive a Click and Collect notification email?

A. Once you made a purchase choose the click and collect shipping method at the online store, you will receive an email notification from <UNIQLO Indonesia> noreply@mail.uniqlo.co.id. You will get several notifications from click and collect orders as follows:

1. We have received your order and your payment. Please look the title email notification sent to your inbox or junk email.
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2. We are processing your order from our warehouse to your selected store. Please check the estimated delivery date of arriving at store from body email.
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3. Your order has been arrived at your selected store. You can pick up directly to store with showing this email notification to our cashier staff.
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4. If you already picked your order from store, you will also receive email notification with title below.
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In case you have another question, please reach out our Customer Support via available channels below to help your concern.



 

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