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Q. Can i exchange my online purchases ?

If you place an order using the Pay in Store payment method, you can exchange for 30 days from the order date, attach a purchase receipt, price tag and the product has not been washed and has not been used for product exchange in all UNIQLO Indonesia stores.

However, if you place an order using the Bank Transfer, Credit Card and Cash on Delivery (COD) payment methods, you can return the product and get a refund. Please check the return slip contained in your package or you can look at the following link here.

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