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Q. Can i exchange my online purchases ?

Products purchased at online stores via bank transfer, credit card and Cash on Delivery (COD) payment methods only can return and refund
For more information about return policy, please refer to the link here.

However, if you purchase at an online store via Pat at Store payment method, you can exchange the product at store as long as you have receipt, price tag, , the product has not been washed and has not been used. Products can be exchanged for 30 days from the date of order.
For more information regarding the exchange policy, please refer to the link here


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