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Q. Product Review & Novelty Program

To thank customers for writing reviews on UNIQLO.com/id that help us to improve LifeWear, we would like to give FREE gift.
Who is eligible for the Novelty Program? 

Any customer who leaves the best reviews on UNIQLO.com/id from Monday, 1 November 2021, will stand a chance to be enrolled in this program. Up to 90 selected reviewers stand a chance to receive free samples. 
Best reviews can specify your impressions of the product (material, fit, occasion of wearing, comfort, etc.) when you wear the product.
*Note: It must be an approved review; click here for more details about Product Review



How do I leave a review?
Go to your purchase history on the website or your UNIQLO App, scroll to the product you would like to leave a review on, and click “WRITE A REVIEW”
Click here for more details about How to submit Product Review.


How will my review be enrolled in the Novelty Program?
The purpose of collecting product reviews is to use the impressions and evaluations of customers who have worn certain products as reliable opinions that can be used as a reference by other customers who intend to purchase the same product.

When writing a review, please specify your impressions of the product (material, fit, occasion of wearing, comfort, etc.) when you wear the product.

For the product size, it will be very helpful if the height of the wearer and the size of the product worn can be provided.  

While we would love to know your satisfaction with the products, please also feel free to let us know your dissatisfactions, if any.

*Keep your review focused on the product.
*Refrain from mentioning competitors or the specific price you paid for the product
*Do not include any personally identifiable information, such as full names.
*Contact us if you have issues that are not product-related such as order status or customer service.


What product do I have to review to stand a chance to be enrolled in the Novelty Program?

You can review any product you have purchased and found on UNIQLO.com/id, to stand a chance to be enrolled in the program.

How often will this Novelty Program run?
The Novelty Program will be held at least once every month (a “Cycle”). 

Please see the chart below for an example of the schedule: 

DurationCustomer Entry (Product Review)Selected winnersRemarks
StartEnd
Cycle 101-Nov-2130-Nov-2130Selected winners will be notified within 2 weeks from end date
Cycle 201-Dec-2131-Dec-2130
Cycle 301-Jan-2131-Jan-2130


How will I be notified if I have been selected for the Novelty Program? 
You will receive a notification email through your email address registered for UNIQLO Membership


How do I collect my FREE Gift?
After receive email notification, you will receive a special Novelty Coupon in you Membership.
You would need to show your Novelty Coupon on your APP to our staff at selected UNIQLO store.
Selected store will be stated in your Novelty Coupon Terms & Conditions
You would have to do so within the 2-week redemption period stated on the coupon

Unless there are additional government restrictions imposed on movement, we will not be able to grant extensions for the coupon redemption.


If I have been chosen to be in the Novelty Program, would I automatically remain in the program and receive free gifts in every Cycle that the Novelty Program runs?
No, you would not automatically continue to be enrolled in the Novelty Program 

However, as we refresh the participants in every Cycle, you may still stand a chance of being chosen to be part of this Novelty Program, if you continue leaving reviews on UNIQLO.com/id on a regular basis (e.g. monthly). 


How many customers will be chosen to be a part of this Novelty Program?
We will choose up to 30 reviewers in every Cycle to be a part of this program

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