1. UNIQLO
  2. UNIQLO Indonesia Customer Service
  3. Online
  4. Order Related

Q. I don't receive email barcode for pick up the Click & Collect order

If you do not get the email with barcode on your inbox email folder, it may be due to the email storage is full or it delivered to your spam / junk email folder.

However, if you do not receive email with barcode of Click & Collect pick up at all, you still can pick it up by showing the order status on the "Order History" that stating the status is "Ready to pick up". You can show the detail order with the status "Ready to pick up" to the store staff for Click & Collect pick up process. 
Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our customer support team via chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of this page is hard to understand.Please let us know what information you are looking for.Please let us know which parts of the article are not matching.Please let us know your feedback to improve our policy/ service to meet your needs.Please share your reason and how we can improve it.

Note: Please do not fill in any personal information.

Your valued feedback will be shared with our team for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.

Please enter your comments below: