Q. Can I pick up my order at store today through Click & Collect order?
You can pick up the order if you have received an email notification from noreply@mail.uniqlo.co.id with the subject <UNIQLO Indonesia> Your Click & Collect Order has arrived. You can pick up orders up to 14 days since the product arrives in the store
Please refer to the link here to find out the estimated delivery of your order.
If you do not pick up the product by the deadline, we will process the product back to the warehouse. You will receive an email notification with the subject “<UNIQLO Indonesia> Your return has been processed” from the email address noreply-order@mail.uniqlo.co.id for the refund process.
Contact UNIQLO Indonesia
CHAT SUPPORT
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
*For anything time critical please call us via our customer support phone line.
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Online Services
Online Shopping Guideline
First time shopping at UNIQLO online? Worry not! You can follow our easy guideline to order your desired product. For first time UNIQLO App downloader, you can also get a Welcome Coupon 25k. Let's get started!
Bulk Purchase
Enjoy 10% off and free shipping for order with minimum Rp10,000,000 for team outfit, uniforms, gifts and more!
