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Online Return & Exchange policy
Click here for assistance on online return & exchange policy.

Click & Collect
Click here for assistance with Click & Collect order.

Product online estimated delivery date
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By Email
(Send and click once for your question. The system will reply automatically (sender: Noreply UNIQLO ID) including the case number to your registered email address)

By Email

(Send and click once for your question. The system will reply automatically (sender: Noreply UNIQLO ID) including the case number to your registered email address)

*Required entry
Name*
First Name*
Last Name*
Email address*
Phone number*

*Please enter your registered phone number or contact phone number using numbers.
(If you do not have a fixed telephone, please enter your mobile phone number.)
*We may call you depending on the contents of your inquiry.

Inquiry title*
Inquiry category 1*
Inquiry contents*

*When you ask for information about stores, please write a store name, product information (item name, item code, color, size, and quantity) in the “Inquiry contents”.
When you ask for information about online stores, please write your order number, product information (item name, item code, color, size, and quantity) in the “Inquiry contents”.
*Information entered on this page is protected by TLS and transmitted.
*Please kindly understand that it could take time to respond to your inquiry depending on the contents.
*You will receive a case number automatically from Noreply UNIQLO ID after submission the form. Please send your inquiry with clicking once to avoid redundant escalation

*Click this for our private policy.