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Q. Click & Collect Information

Click and Collect is a delivery option for the order to be sent to store without shipping cost. You will receive email notification with barcode once your ordered products has arrived and ready to be collected at your selected store. Below is the estimated process time:
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*You can click here for more information about same day Click & Collect.

Please be note that your Click and Collect order might be shipped from our warehouse in Jakarta, especially for the order is with below conditions:
1. Order for extra size (XS, XXL, 3XL), or
2. Order with Gift Wrapping Service / Gift Box, or
3. If the product is not available at store / the stock is very limited at store when the order is placed       

What is benefit of Click & Collect? 

You can get various benefit by ordering through Click & Collect:
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How is the process of Click & Collect? 

Click and Collect order is processed and delivered from our warehouse (Jakarta) to your selected store. You will get 4 (four) types of email for your Click & Collect, you can refer to this link for Click & Collect email information
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How long should I wait to pick up my Click and Collect order at store? 

Click and Collect order needs time to be prepared and delivered the product to store depending on stock availability and distance between warehouse and store you’ve selected. Please kindly check below for Click & Collect delivery estimation:
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How to pick up Click and Collect at store? 

You can collect your Click and Collect after you receive email <UNIQLO Indonesia> Your Click & Collect order has arrived within 14 days. You can show the barcode shown on the email or show the detail of order with status "Ready to pick up" on your order history. However, if you cannot pick up the order within that holding period, you could contact our Customer Support.

If you cannot come to store directly, you could ask the relatives or online driver to pick up your package at store by informing the screenshot of the pick up barcode or the order history detail which is mentioned above to the related person and ask them to convey it to the store staff.

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