Q. How do I create an online customer account?

You may create and register a Uniqlo account on our website at www.uniqlo.com/id. Simply click "Create an Account". Enter the required details and click "Register". Please note that you must be 18 years old and above to register for a Uniqlo membership account.

Steps in creating and registering a Uniqlo account:
1. Open the UNIQLO app and go to 'Create Account' or please click the link here.
2. Fill in all the required fields
  • Email
  • Password, please create a password with at least 8 characters, including letters, numbers and one of the symbols - _ . @ because if you use other symbols, there will be an error or it cannot be registered.
  • Postal Code
  • Date of birth
  • Gender

3. Check the User Terms and Privacy Policy
4. Click “Review”
5. Please make sure the registered email is correct, then click “Submit verification code
6. Please check your inbox/spam/junk email and copy the verification code sent from noreply-enews@mail.id.uniqlo.com. Please do not close the UNIQLO app while checking your email.
7. Enter the verification code on the UNIQLO registration page
8. Click “Continue” and your account will be connected to UNIQLO.

 

In addition, when using the UNIQLO app, we recommend using the software below:

iPhone, iPad, iOS version: iPhone iOS 13 or later.

Android version: Android OS 6 or later.

Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our customer support team via chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of this page is hard to understand.Please let us know what information you are looking for.Please let us know which parts of the article are not matching.Please let us know your feedback to improve our policy/ service to meet your needs.Please share your reason and how we can improve it.

Note: Please do not fill in any personal information.

Your valued feedback will be shared with our team for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback given here.

Please enter your comments below: