About the Recommended Environment

The following environment is recommended for use.

Using unsupported operating systems or browsers poses security risks.

Customers using an environment other than the recommended environment should consider updating to the recommended environment.

PC Site

Windows

OS: Windows 10
Browsers: Microsoft Edge (latest version), Firefox (latest version), Google Chrome (latest version)

*Support for Internet Explorer has ended.

Macintosh

OS: Mac OS X latest version
Browser: Safari (latest version)

iPad

OS: iPadOS 13 or later
Browser: Safari (latest version)

Smartphone Site

iPhone: iOS 12.5.7 or higher

*To use the special feature page , we recommend using iOS 14.0 or later. Android: Android OS 9.0 or higher

Android: Android OS 9.0 or higher

UNIQLO App

iPhone/iPad: iOS/iPadOS 16.0 or later
Android: AndroidOS 9.0 or higher
*Beta versions of various operating systems are not supported.

Please check

Recommended system requirements are subject to change without notice.
Even if your system meets the recommended specifications, it may not function correctly depending on your environment. Please be aware of this.
While it may be possible to view the content on devices that do not meet the recommended specifications, please be aware that future additions of features or changes to specifications may prevent viewing.
You may not be able to use the UNIQLO online store app if your environment is not within the recommended specifications. Please click here.

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For Telkomsel users:
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Customer Care Operating hours:
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001-803-3216-0290
For Telkomsel users
0-800-14-01963

Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)