Q. I should have remaining coupon, but couldnt find it
We're sorry to hear you're having trouble getting you coupon.
To check your remaining coupons, please go yo yout "Membership" menu and choose "Coupons".
If you cannot find your coupons, please contact our Customer Support Team via available channels below, we will help you to investigate
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Contact UNIQLO Indonesia
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*Click "CHAT SUPPORT" button to open a window on the page to start chatting with our ChatBot
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
Email
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*For anything time critical please call us via our customer support phone line.
Toll Free Phone Number
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Toll Free Phone Number
(001) 80332160290
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Online Services
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Online Shopping Guideline
First time shopping at UNIQLO online? Worry not! You can follow our easy guideline to order your desired product. For first time UNIQLO App downloader, you can also get a Welcome Coupon 25k. Let's get started!
![UNIQLO APP](/resource/1725408115000/FRCS_FAQ_IMG/img/faqFooter2_id.png)
Bulk Purchase
Enjoy 10% off and free shipping for order with minimum Rp10,000,000 for team outfit, uniforms, gifts and more!
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