Q. Free UNIQLO Tote Bag
Promotion period: 12 December 2025, while stock last
Purchase channel: UNIQLO Stores and UNIQLO.com/App (Home delivery, Click & Collect method)
Mechanism: Minimum purchase spending IDR 699,000 (excluding alteration, gift-wrapping fee, and coupon deduction) will get 1 (one) free UNIQLO Tote Bag with multiple applied. While stock lasts.
Please note that Order & Pick service will not be available to get novelty.
FAQs:
1. Q: My online order meets the requirements, but on the checkout page there is no information that I’ll get the UNIQLO Tote Bag.
A: There is no information on the checkout page regarding the novelty UNIQLO Tote Bag. If your order meets the requirements, the warehouse will automatically deliver the UNIQLO Tote Bag along with the products your address/store selected.
*You can check the e-invoice to make sure you get the UNIQLO Tote Bag novelty as below picture. If there is no “Tote Bag” statement, it means that you do not get the novelty due to being out of stock.
2. Q: Why do I not get a free UNIQLO Tote Bag although I’ve spent Rp 699,000?
A: UNIQLO Tote Bag is given to customers who meet the requirements and while stocks last. So it is possible that you did not get the UNIQLO Tote Bag because the stock is no longer available.
3. Q: Can I still use the UNIQLO coupon to get the UNIQLO Tote Bag?
A: Yes, you can use the coupon as long as the amount of AFTER coupon and other fees is still Rp 699,000. You may refer to the table below:
4. Q: Where can I get the information that the UNIQLO Tote Bag is not available anymore?
A:
- For online order: You can check the UNIQLO website/app page or the main FAQ page or this FAQ page for information. As long as there is no "Fully Redeemed" or "Out of Stock" information on the website/app page or this FAQ page, the stock is still available.
- For in-store purchase: You can confirm the availability of UNIQLO Tote Bag by asking the store directly. Please click the link here to find out information about the store (phone number, address, store operating hours).
5. Q. Is the 1 (one) UNIQLO Tote Bag promotion valid in all UNIQLO mall stores?
A. Yes, the UNIQLO Tote Bag promotion is valid at all UNIQLO stores in Indonesia and also applicable for online purchase (home delivery and Click & Collect).
6. Q: I choose Click and Collect, can I get my order with UNIQLO Tote Bag by the same day I ordered?
A: For ONLY 1 day (12 December 2025), all Click and Collect orders will be processed at our online warehouse. Please wait for email notification with the subject <UNIQLO Indonesia> Your Click & Collect Order has arrived that you will receive after the product has arrived at the store. You may refer to this link for further information about Click and Collect.
7. Q: Will I get the UNIQLO Tote Bag if I pick up my Click and Collect order on 12 December 2025?
A: UNIQLO Tote Bag will be given to customers who place and pay their order starts from 12 December 2025 with minimum purchase Rp 699,000 (after coupon deduction), while the supplies last. For order before the promotion period, you will not get the UNIQLO Tote Bag, although you pick the product during the promotion period.
8. Q: I want to return my order because I chose the wrong size when shopping online. Should I return the UNIQLO Tote Bag too?
A: The product return policy for online purchases can be found via the link here, and you do not need to return the Tote Bag that has been received.
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