Q. When will I get my order after successful order notification?
Contents:
- Packing estimation time
- Delivery Method
- Estimation time each city/region
Once your order is ready and picked up by courier, you will receive an email notification for the delivery to address/store or you can check the order history details for the status to be changed from "preparing" to "shipped".
Click here for the illustration
Illustration 1. Ship to address (home delivery) to JABODETABEK area
Next day delivery: payment today, arrive tomorrow
Order and payment date: 10 November 2024 at 8 AM
Shipment date: 11 November 2024 morning - afternoon
Arrival date: 11 November 2024 maximum at 22.00 WIB
Illustration 2. Click & Collect to JABODETABEK store area
Order and payment date: 10 November 2024 at 8 AM
Shipment date: 11 November 2024 evening (5 - 7 PM)
Arrival date: Same day UP TO 2 (two) days.
*Same day only applicable at selected store with terms & conditions, click here for the details.
Illustration 3. Ship to address (home delivery) / Click & Collect to OUTSIDE JABODETABEK address/store area
Order and payment date: 10 November 2024 at 8 AM
Shipment date: 11 November 2024 evening (5 - 7 PM)
Arrival date: depends on the each area. Click here for the estimated delivery time.
The estimated delivery time stated on the email or order history is for GENERAL estimated delivery time to overall Indonesia area. For Next Day delivery service information, please click here for the detailed information.
*Please note that there are several areas that have delivery estimation more than 10 days. Please click below to expand the details of the listed areas:
Java (ouside JABODETABEK)
Below list of areas which has more than 10 delivery days:
Nusa Tenggara
Below list of areas which has more than 10 delivery days:
Sumatera
Below list of areas which has more than 10 delivery days:
Sulawesi
Below list of areas which has more than 10 delivery days:
Kalimantan
Below list of areas which has more than 10 delivery days:
Maluku
Below list of areas which has more than 10 delivery days:
Papua
Below list of areas which has more than 10 delivery days:
B. Estimated delivery time to stores (Click & Collect):
Please be note that your Click and Collect order will be shipped from our warehouse in Jakarta if the order has one or more of below conditions:
1. Order for extra size (XS, XXL, 3XL), or
2. Order with Gift Wrapping Service / Gift Box / Gift Bag, or
3. Order with alteration service, or
4. If the product is not available / available but limited at store.
BALI
Please choose the province below:BALI
Below list for the list of the delivery estimation for each city/regency:
NUSA TENGGARA
Please choose the province below:NUSA TENGGARA BARAT
Below list for the list of the delivery estimation for each city/regency:
NUSA TENGGARA TIMUR
Below list for the list of the delivery estimation for each city/regency:
JAWA
Please choose the province below:BANTEN
Below list for the list of the delivery estimation for each city/regency:
JAKARTA
Below list for the list of the delivery estimation for each city/regency:
JAWA BARAT
Below list for the list of the delivery estimation for each city/regency:
JAWA TENGAH
Below list for the list of the delivery estimation for each city/regency:
Click here for the details of each sub-district estimated delivery time in Jawa Tengah.
YOGYAKARTA
Below list for the list of the delivery estimation for each city/regency:
JAWA TIMUR
Below list for the list of the delivery estimation for each city/regency:
SUMATERA
Please choose the province below:ACEH
Below list for the list of the delivery estimation for each city/regency:
JAMBI
Below list for the list of the delivery estimation for each city/regency:
LAMPUNG
Below list for the list of the delivery estimation for each city/regency:
RIAU
Below list for the list of the delivery estimation for each city/regency:
SUMATERA BARAT
Below list for the list of the delivery estimation for each city/regency:
SUMATERA UTARA
Below list for the list of the delivery estimation for each city/regency:
SUMATERA SELATAN
Below list for the list of the delivery estimation for each city/regency:
BANGKA BELITUNG
Below list for the list of the delivery estimation for each city/regency:
BENGKULU
Below list for the list of the delivery estimation for each city/regency:
KALIMANTAN
Please choose the province below:KALIMANTAN BARAT
Below list for the list of the delivery estimation for each city/regency:
KALIMANTAN SELATAN
Below list for the list of the delivery estimation for each city/regency:
KALIMANTAN TENGAH
Below list for the list of the delivery estimation for each city/regency:
KALIMANTAN TIMUR
Below list for the list of the delivery estimation for each city/regency:
KALIMANTAN UTARA
Below list for the list of the delivery estimation for each city/regency:
SULAWESI
Please choose the province below:GORONTALO
Below list for the list of the delivery estimation for each city/regency:
SULAWESI BARAT
Below list for the list of the delivery estimation for each city/regency:
SULAWESI SELATAN
Below list for the list of the delivery estimation for each city/regency:
SULAWESI TENGAH
Below list for the list of the delivery estimation for each city/regency:
SULAWESI TENGGARA
Below list for the list of the delivery estimation for each city/regency:
SULAWESI UTARA
Below list for the list of the delivery estimation for each city/regency:
MALUKU
Please choose the province below:MALUKU
Below list for the list of the delivery estimation for each city/regency:
MALUKU UTARA
You can check below list for the list of the delivery estimation for each city:
PAPUA
Please choose the province below:PAPUA
Below list for the list of the delivery estimation for each city/regency:
PAPUA BARAT
Below list for the list of the delivery estimation for each city/regency:
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