Q. Why can not I download UNIQLO ID Apps while I can download other Marketplace Apps?
You can download the UNIQLO ID application through the Apple Store or Play Store with the following conditions:
- iPhone iPad/iOS ver. : iPhone iOS 13.0 and more.
- Android ver. : Android OS 6.0 and more.
If you have downloaded UNIQLO ID but you can not use the UNIQLO ID apps, You can clear cache in phone or website settings.
Then, if you have cleared Cache but you still can not use the UNIQLO ID apps, you can change the country settings on Google Play or App Store to be able to download the UNIQLO ID application in the following ways:
- Open Google Play or the App Store
- Click settings
- Select general
- Select account preferences
- Select country and profile
- To change the country, select Indonesia
Notes : Profile switching takes 48 hours to update.
Contact UNIQLO Indonesia
CHAT SUPPORT
*Click "CHAT SUPPORT" button to open a window on the page to start chatting with our ChatBot
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
Email
*One of our friendly customer support agents will get back to you via email within 1 business day.
*For anything time critical please call us via our customer support phone line.
*For anything time critical please call us via our customer support phone line.
Toll Free Phone Number
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Toll Free Phone Number
(001) 80332160290
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Online Services
Online Shopping Guideline
First time shopping at UNIQLO online? Worry not! You can follow our easy guideline to order your desired product. For first time UNIQLO App downloader, you can also get a Welcome Coupon 25k. Let's get started!
Bulk Purchase
Enjoy 10% off and free shipping for order with minimum Rp10,000,000 for team outfit, uniforms, gifts and more!
