Q. Will I receive a Click and Collect notification email?
A. Once you made a purchase choose the click and collect shipping method at the online store, you will receive an email notification from <UNIQLO Indonesia> noreply@mail.uniqlo.co.id. You will get several notifications from click and collect orders as follows:
1. We have received your order and your payment. Please look the title email notification sent to your inbox or junk email.
2. We are processing your order from our warehouse to your selected store. Please check the estimated delivery date of arriving at store from body email.
3. Your order has been arrived at your selected store. You can pick up directly to store with showing this email notification to our cashier staff.
4. If you already picked your order from store, you will also receive email notification with title below.
In case you have another question, please reach out our Customer Support via available channels below to help your concern.
Contact UNIQLO Indonesia
CHAT SUPPORT
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
*For anything time critical please call us via our customer support phone line.
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Online Services
Online Shopping Guideline
First time shopping at UNIQLO online? Worry not! You can follow our easy guideline to order your desired product. For first time UNIQLO App downloader, you can also get a Welcome Coupon 25k. Let's get started!
Bulk Purchase
Enjoy 10% off and free shipping for order with minimum Rp10,000,000 for team outfit, uniforms, gifts and more!
