Q. How to track home delivery status
To check your the tracking status of your home delivery order, you can simply click the delivery tracking number on the order history at your UNIQLO APP or copy-paste the tracking number on the courier's website here within 1x24 hours after the your receive the tracking number.
The tracking number can be tracked within 1x24 hours since it was issued. If the tracking number stated "Not Found" on courier's website, it means that the order is still processed at our Warehouse. Please be willing to wait within 1x24 hours for the tracking number can be traced.
Delivery estimation time:
*Please note that there are several areas that have delivery estimation more than 10 days. Please click below to expand the details of the listed areas:
Java (outside JABODETABEK)
Below list of areas which has more than 10 delivery days:
Nusa Tenggara
Below list of areas which has more than 10 delivery days:
Sumatera
Below list of areas which has more than 10 delivery days:
Sulawesi
Below list of areas which has more than 10 delivery days:
Kalimantan
Below list of areas which has more than 10 delivery days:
Maluku
Below list of areas which has more than 10 delivery days:
Papua
Below list of areas which has more than 10 delivery days:
NEXT DAY delivery is a delivery service for ONLY applicable for delivery to JABODETABEK area where the package will arrive at your address the next day after you paid the order. Click here for further information about next day delivery.
Contact UNIQLO Indonesia
CHAT SUPPORT
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
*For anything time critical please call us via our customer support phone line.
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Online Services
Online Shopping Guideline
First time shopping at UNIQLO online? Worry not! You can follow our easy guideline to order your desired product. For first time UNIQLO App downloader, you can also get a Welcome Coupon 25k. Let's get started!
Bulk Purchase
Enjoy 10% off and free shipping for order with minimum Rp10,000,000 for team outfit, uniforms, gifts and more!
