Q. 📢Bulk Order System Maintenance
To improve our service quality of the Online Bulk Purchase system from 19 - 23 September 2025, bulk order via online cannot be processed. Please be noted for below points:
We apologize for the convenience that you must have felt.
- For the bulk purchases that have been submitted BEFORE 19 September 2025, your order will still be processed. Please expect the follow up via email.
- From 19 September 2025 ONWARDS, we cannot process any bulk purchases submission through the form due to the system is under maintenance.
- If you would like to purchase in bulk and the product is available at our online website/APP, you can process the order as normal order, not as Bulk Order and there will be no bulk purchase discount.Â
We apologize for the convenience that you must have felt.
Related FAQs
Related Q&A
Related Inquiries
Related information:
- 📢Bulk Order System Maintenance
- My delivery tracking number is not found
- 🚨I want to change the delivery / size / color / product of my order.🚨
- When will I get my order after successful order notification?
- Why I cannot access the UNIQLO website? Why still on maintenance mode?
- Can I order from UNIQLO online store in a different country?
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First time shopping at UNIQLO online? Worry not! You can follow our easy guideline to order your desired product. For first time UNIQLO App downloader, you can also get a Welcome Coupon 25k. Let's get started!

Bulk Purchase
Enjoy 10% off and free shipping for order with minimum Rp10,000,000 for team outfit, uniforms, gifts and more!
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