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Q. How can I order online?

Below are several quick links for your guideline on how to order online:
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Contact UNIQLO Indonesia

CHAT SUPPORT
*Click "CHAT SUPPORT" button to open a window on the page to start chatting with our ChatBot
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
Email
*One of our friendly customer support agents will get back to you via email within 1 business day.
*For anything time critical please call us via our customer support phone line.
Toll Free Phone Number
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Toll Free Phone Number
(001) 80332160290
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)

Online Services

UNIQLO APP

New Service Update

At UNIQLO, we’re always improving and adding new services based on your feedback. Check out new features that make shopping online easier than ever.
UNIQLO APP

Bulk Purchase

Enjoy 10% off and free shipping for order with minimum Rp10,000,000 for team outfit, uniforms, gifts and more!
UNIQLO APP

Product Review

Review our product and get a chance to receive our product samples.
UNIQLO APP

Online Alteration Service

You can now alter your favourite pants online, and get them delivered right to your doorstep
UNIQLO Home Store Locator Return / Exchange Bulk Purchase Alteration Service
GIft Delivery Service Privacy Policy Sustainability Careers

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