How can we help?

Quick links:
- Gift Wrap Service Option (wrapped)
- Gift Bag Options S / M / L (unwrapped)
- About Gift Bags and Message Cards 
- Important Notice
- How to Choose Gift Wrap Service or Gift Bag Materials

• All ordered items will be wrapped in the gift bag like the illustration below.
• The price amount will not be shown on the product tag and invoice. However, the sender details (billing address) will be shown on the invoice.
• The gift bag size will be adjusted by our warehouse according to the ordered items and the capacity of the gift bag (cannot choose the gift bag size).

2. Unwrapped or material only by choosing "Gift Bag S / M / L"

• Gift wrapping materials will be included in the packaged with the products.
• The products ordered will not be wrapped in the gift bag.
• You can choose the size of gift bag (S / M / L) when checking out.
• The price amount will be shown on the price tag and invoice and the billing address will also be shown on the invoice.

ABOUT GIFT BAG AND MESSAGE CARD
A. Gift Bag
A gift bag that can be wrapped easily by pulling its string. Available in 3 sizes: S, M, and L for Rp59.000


B. Message Card (Free)
You can send it with a message of your choice with term and condition below :

1. 35 Characters maximum per line (may use up to 7 lines).
2. Please do not use emojis, pictograms and supported languages.
3. The message will be printed on the back of the card.
4. All text you enter in the Message Card option on the check out page will be fully visible when printed and cannot be changed.

1. Customer can only choose one gift option for one order. 
2. For "Gift Wrapping Bag" the price amount will not be shown on price tag and invoice but for Material "Gift Bag" the price amount will be shown.
3. The name of the person who placed the order will be written on the invoice.
4. We do not accept the return / exchange of gift bag.
5. If you choose the material "Gift Bag" and your products exceeded the size of available Gift Bag, they will also be delivered in unwrapped condition, along with your chosen wrap.

A. Select "Make as Gift" on your cart page
- How to choose "Gift Wrapping Service"
Please choose the following "Gift Wrapping Service" Gift Bag:


- How to select the material "Gift Bag"
The following options will appear and you can select the desired size of the gift bag:


B. You can choose to have a Message card or not. If you would like a Message Card, please click on the “Message Card” option and enter a message with a maximum capacity of 35 characters (including alphabet, numbers, spaces and symbols).