Q. I haven't received an order confirmation e-mail
You will receive an order confirmation email with the email subject :
<UNIQLO Indonesia> Your Order Was Received.
If you do not receive an email in your inbox, please check your spam/junk email.
Furthermore, if you have completed payment, you can know payment status by following these steps:
Open UNIQLO Website/apps > Membership > Order History > Detail
Related FAQs
Related Q&A
Related Inquiries
Related information:
- I haven't received an order confirmation e-mail
- I have paid but I still haven’t received confirmation email for my payment
- Fraudulent Uniqlo Franchise Offers through fake websites or e-mail
- It's past the estimated delivery date & I haven't received my parcel.
- Will I receive a Click and Collect notification email?
- I don't receive email barcode for pick up the Click & Collect order
Contact UNIQLO Indonesia

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*For anything time critical please call us via our customer support phone line.
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Monday - Sunday: 9am - 6pm
(Including Public Holidays)
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