Terms & Conditions - Pre-Order Purchase
Terms & Conditions of Pre-Order Purchase
PT Fast Retailing Indonesia ("UNIQLO”, “the Company”, “us” or “we”) establishes the following terms and conditions ("Terms and Conditions") regarding the sale of UNIQLO pre-order item (“Pre-Order Item”) designated by the Company for pre-order purchase ("Pre-Order Sale"). Matters not stipulated in this Terms and Conditions shall be subject to the applicable Terms of Use ("Terms of Use").
Article 1 (Scope of Application of this Terms & Conditions)
This Terms and Conditions applies to "Pre-Order Purchase" at this website. You are deemed to have read and agreed to the Terms and Conditions by submitting to the Company for the “Pre-Order” Sale.
Article 2 (Application for “Pre-Order” Item)
By placing an order from this website, you are offering to purchase the Pre-Order item. All orders are subject to availability and confirmation of acceptance by us.
If it is found that your membership is revoked due to a violation of the Terms of Use of this website, including but not limited to resale of UNIQLO products or carry out any prohibited conduct/behavior, or the Company determines, at its sole discretion, not to accept your offer, then the order may be rejected.
When UNIQLO accepts your order, you will receive an acknowledgement email confirming the estimated time and date of delivery of the Pre-Order Item. A contract is formed between us for your offer to purchase the Pre-Order Item when we accept your offer and received full payment from you. You shall provide the details, including shipping address, name of the recipient, contact number.
Article 3 (Payment)
Payment for Pre-Order Item shall be made in full by credit card, or debit card that you need to fill in your debit card number into credit card payment.
You shall provide credit card or debit card information to the Company when offer to purchase for Pre-Order Item. Upon receiving your order, we will conduct pre-authorizations checks on your payment card or account to ensure there are sufficient funds to fulfil the transaction. Your card will be debited once the order has been accepted.
Article 4 (Delivery)
The Company shall deliver the Pre-Order Item according to the selected shipping method. However, due to the nature of Pre-Order Purchase, a certain period of time is required until the Pre-Order Item is delivered. In the event, there are any changes to the estimated delivery time of the Pre-Order Item, we shall notify you via email.
You may purchase for multiple items, inclusive of Pre-Order Item and non-pre-order item, if the Pre-Order Item is available within fourteen (14) days of its launch, both Pre-Order Item and non-pre-order Item will be delivered together. When UNIQLO accepts your order, you will receive an acknowledgement email confirming the estimated time and date of delivery.
The product price exclude delivery cost. Delivery costs will be charged, clearly displayed and included in the “Order total”.
Article 5 (Handling of Information)
UNIQLO will handle information obtained from you through this Pre-Order Purchase based on the Company’s privacy policy. Please refer to Privacy Policy for Customer (faq-id.uniqlo.com/articles/en_US/FAQ/UQID-Privacy-Policy)
Article 6 (Cancellation of Pre-Order Item)
There shall be no cancellation once the sale of the Pre-Order Item is accepted by UNIQLO.
In the event of the following below, the Company may, at its discretion, cancel the transaction without prior notice.
- If you violate or may violate this Terms & Conditions or the Terms of Use.
- If the pre-authorizations check for the payment card is not successful or disapproved.
- When the Pre-Order Item cannot be delivered due to error in the shipping address, or reasons not attributable to the Company, or you refuse to receive the Pre-Order Item.
- When a minor applies for Pre-Order Sale.
- In addition to the preceding items, if you performed an act that the Company reasonably deems inappropriate, or if it is determined, at the Company’s discretion, that it is appropriate to cancel the transaction with regard to the Pre-Order Sale.
Article 7 (Return & Exchange)
Terms and conditions regarding product return and exchange refer to the applicable UNIQLO Return & Exchange policy here.
Article 8 (Disclaimer)
By delivering the Pre-Order Item to the shipping address provided by you, it is deemed that the obligation of the Company has been fulfilled. All product descriptions, information and materials posted on this website are provided “as is”. To the fullest extent permissible by law, UNIQLO does not provide or make any representation, warranty or guarantee, express or implied about the Pre-Order Item and all implied warranties are hereby disclaimed. UNIQLO is not responsible for any direct or indirect losses or damages; or for failure to deliver the Pre-Order Item; or to meet any of our other obligations under these Terms & Conditions where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, and terrorist activity.
Article 9 (Priority)
In the event of any discrepancy or inconsistency between the provisions of this Terms and Conditions and the Term of Use, the provisions of this Terms and Conditions shall prevail.
For more information about Pre Order Purchase, kindly refer to this link.
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