- UNIQLO Indonesia Customer Service
- Payment
- Payment Method
- System Maintenance | Payment Method
System Maintenance | Payment Method
On 15 July 2026 around 11:58 WIB, we are experiencing system maintenance affecting certain payment methods.
We suggest you to use other payment methods (QRIS, VA Bank Transfer, COD, Credit Card, or Pay in Store) to complete the payment or you could wait until the maintenance is done.
If you have any trouble ordering during the maintenance time, please reach out our Customer Support through the link here to send the email and detail of the order and payment.
We deeply apologize for the inconvenience and thank you for your understanding.
Credit Card Maintenance - Resolved
Maintenance for Credit Card has been resolved. You can now use Credit Card payment for transaction.GOPAY Maintenance - Still on Going
Due to on going maintenance, payments with GOPAY are currently UNAVAILABLE (cannot be proceed) until further notice.We suggest you to use other payment methods (QRIS, VA Bank Transfer, COD, Credit Card, or Pay in Store) to complete the payment or you could wait until the maintenance is done.
If you have any trouble ordering during the maintenance time, please reach out our Customer Support through the link here to send the email and detail of the order and payment.
We deeply apologize for the inconvenience and thank you for your understanding.
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Customer Support Operating hours:
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(0) 8001401963
Customer Support Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Toll Free Phone Number
0-800-14-01963
0-800-14-01963
Customer Support Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
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