How can we help?

Firstly, please ensure that your UNIQLO APP membership is linked to UNIQLO.com. Only App Members with an account linked to UNIQLO.com can get E-receipts without inputting their email.

Below are the steps for SELF-checkout method:

1. Scan your membership barcode or manually type the membership code that can be found in your UNIQLO App.
2. Proceed with adding your items in cart and proceed with the payment option.
3. Once the payment is completed, you will be given the option “Select Receipt Type”, please Select either "Email" or "Print Receipt & Email”.
4. Then, you need to select “E-receipt” for it be shown on your UNIQLO App.
5. A "Thank You" screen will appear to confirm your receipt is sent to your email and the E-receipt will also be available in your UNIQLO APP under [Order History → In- Store Purchases Tab], if E-receipt was selected.

1. When checking out, please inform Staff member you will like to have a E-receipt.
2. Staff member will ask you to scan the Membership Barcode or manually enter your membership numbers.
3. Select the option for “E-receipt” for it be shown on your UNIQLO App.

Customers who do not have the UNIQLO App, and Non-Linked App members will need to scan a QR code that appears after payment & input their email address on their phone to receive their E-receipt via email.

Below are the steps for SELF-checkout method:

1. Click Start and add the items into the cart then proceed with the payment option.
2. Once the payment is completed, you will be given the option “Select Receipt Type”, please Select either "Email" or "Print Receipt & Email”.
3. You will be prompted to scan QR code using your phone , please scan code with your camera and open the link to the page where you will enter email address.
4. Once on webpage, please enter your email address.  Please be sure that your email is entered correctly as it will not be able to be modified after submission.
5. Once entered, please select send.
6. A "Thank You" screen will appear to confirm that your receipt was sent to email along with your purchase receipt number.

1. When checking out, please inform Staff member you will like to have a E-receipt.
2. Staff member will have you scan the QR code so that you can enter email and receive E-receipt via email.