Q. 🛠️ Maintenance JNE Site: Delivery number cannot be tracked & Next Day delivery is unavailable
Due to maintenance on the JNE website, the shipment tracking service (tracking the delivery receipt number) is temporarily unavailable.
This also affects shipments to the JABODETABEK area where the Next Day service is currently unavailable due to an additional 1 - 2 days to the estimated delivery time.
For other areas, please refer to the following table to check the estimated delivery time to your destination areas:
We apologize for any inconvenience this may cause and thank you for your understanding.
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