🚨 Stay alert for fake phone calls, text messages, and accounts pretending to be from UNIQLO (JNE) couriers.

Please be cautious of any suspicious calls or fraudulent acts claiming to represent our delivery partner, JNE. These suspicious callers may contact customer under the pretext of reporting issues such as lost or damaged packages, accidents, or other shipment-related problem, and may falsely state that a compensation claim will be processed on behalf of JNE. 

If customers receive suspicious phone calls, voicemails, video conference meeting requests, or emails claiming to be from JNE, please do not follow up and confirm directly with JNE with below channels:

E-mail: customercare@jne.co.id
Phone: 021-29278888
Social Media:
X: @JNEcare
IG: @JNE_id
Facebook: @JNEpusat