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Return & Exchange (Online & Store)
Click here for assistance on online return & exchange (online & store).

Click & Collect Procedure
Click here for assistance with Click & Collect order.

Estimated Delivery Time
Click here for assistance the estimated delivery date.

By Email
(Send and click once (1 time) for your question. You will receive an automated email (no-reply) with a case number from our system. Our agent will response to your email maximum within 1x24 hours.)

By Email

(Send and click once (1 time) for your question. You will receive an automated email (no-reply) with a case number from our system. Our agent will response to your email maximum within 1x24 hours.)

*Required entry
Name*
First Name*
Last Name*
Email address*
Phone number*

*Please enter your registered phone number using number only. You may start with 08xx with maximum number 13 digits. Example: 081364xxxx83 (Telkom), 0878xxxx7078 (XL provider)
*We may call you depending on the content of your inquiry.

Inquiry title*
Inquiry category 1*
Inquiry contents*

*When you ask for information about stores, please write a store name, product information (item name, item code, color, size, and quantity) in the “Inquiry contents”.
When you ask for information about online stores, please write your order number, product information (item name, item code, color, size, and quantity) in the “Inquiry contents”.
*Information entered on this page is protected by TLS and transmitted.
*Please kindly understand that it could take time to respond to your inquiry depending on the contents.
*You will receive a case number automatically from Noreply UNIQLO ID after submission the form. Please send your inquiry with clicking once to avoid redundant escalation

Files and Images



*If you have any images related to your inquiry, please attach these to allow us to investigate.
*Please use PDF, JPEG, or PNG file formats for attachments.
*The files can be uploaded one by one.
*Up to 10MB of files can be attached, up to 2 files can be attached.


*Click this for our private policy.