Q. Bulk Purchase Information
- Bulk Purchase is made by a company/institution in large quantities for certain purposes
- You can make bulk purchases on the UNIQLO website/app here
- There is a 10% discount with a minimum purchase of IDR 10,000,000.
Purchase Mechanism:
【Bulk Order Procedure (Ship to Address)】
Below is procedure of bulk order:
- You can register the order by fill in the form within this link.
- You will receive an email which contains the order number, for example: 2024XXX-XXXX.
Please expect the confirmation of product availability (quotation) within 1 business day (excluding Saturday, Sunday and public holiday). The bulk purchase PIC will check the availability of the product you ordered. For example, if you submit the bulk order form on Friday, 8 November 2024 and then you will receive the quotation email on Monday, 11 November 2024 at maximum 18.00 WIB.
- After checking product availability, you will receive an email titled “[2024XXX-XXXX] Konfirmasi Pesanan Bulk Purchase UNIQLO” containing a quotation for your order. Please reply to the quotation email with “Reply all” within 1x24 hours by:
- If you agree and reply it "Lanjut", then our team will allocate the products ordered with estimation time of 4 - 7 working days.
- Once the product has fully allocated (4 - 7 working days), our Bulk Purchase Team will contact you via email / phone call to confirm about the payment process on UNIQLO APP. There fore please be willing to wait and kindly check the email regularly.
- For the delivery estimation (after you complete the payment), it will follow our regular delivery estimation time. You could refer on the table below here for the details.
⚠️IMPORTANT POINTS⚠️
1. If we do not receive the reply within 1x24 hours since the email was sent, the order will be canceled automatically and the order process cannot be continued.
2. You will receive a “Blocked” email notification due to a “non-reply” email. However, as long as you reply with “Reply all” which include bulkpurchase@uniqlo.co.id email address, then your email is still accepted by our system.
3. Below is the delivery estimation time:
【Terms & Condition of Bulk Purchase and The Discount】
Below is the terms & conditions of bulk purchase and its exclusive discount:
- Customers will get a 10% discount with a minimum purchase of IDR 10,000,000 with one item code for normal price items.
- The 10% discount does not apply to Value Buy or Limited Offer items.
Discount also does not include shopping bags such as paper bags and eco-friendly bags. - Bulk Purchase for UT and Special Collaboration are not allowed, due to limited stock
- Payment method only via bank transfer. We need 1 (one) working day to confirm the proof of payment that has been made.
- Orders will be delivered to your delivery address.
- Bulk purchase items cannot be exchanged or returned.
- We cannot send samples or change orders that have been purchased.
- Items price is only applied on the purchase day.
- We do not provide printing / embroidery services on purchased items.
【About Tax Invoice】
You can request for the tax invoice by sending the required documents to bulkpurchase@uniqlo.co.id with subject: Request Faktur Pajak / Tax Invoice
Once you sent the email with the documents below, you will not receive a reply email. However, your request will be processed and you will receive confirmation of the relevant Tax Invoice within 3 - 5 working days (excluding Saturdays, Sundays and public holiday).
Please send the documents below to bulkpurchase@uniqlo.co.id:
For Individuals / Organizations / Private Companies
Please attach the following information:
- Company Tax ID Number (NPWP) (in pdf format)
- Company SPPKP (in PDF format)
- A signed statement / In-store Purchase Statement (in PDF format; document format will be provided in-store)
- Purchase receipt or order invoice (in PDF format. All parts of the receipt/invoice must be clearly visible)
For Government / Treasurers / State-Owned Enterprises
Customers (Government /Treasurers/State-Owned Enterprises) are required to provide the following information:
- Please inform us whether you would like to receive a combined tax invoice or separate invoices for each purchase receipt (if there is more than one purchase receipt).
- Please inform us of the tax invoice code used (020 or 030).
- Please inform us whether the customer will pay the VAT and Income Tax Article 22 themselves. If so, please fill out the “Statement Letter” form.
- Attach proof of initial payment to UNIQLO.
- Attach proof of Income Tax Article 22 deduction (NPWP PT Fast Retailing Indonesia (UNIQLO): 0032755191012000).
- VAT and Income Tax Article 22 refunds will be processed if points (c), (d), and (e) are fulfilled.
【FAQ】
A: You can make bulk purchases on the UNIQLO website/app here
2. Q: Has the order been processed after the “ Order Form” is submitted?
A: Your order will be verified within 1-2 working days after receiving the order form. We will send you an order confirmation via email.
3. Q: Is there any special price for bulk purchase?
A: You will get a 10% discount with a minimum purchase of IDR 10,000,000 with one item code. The 10% discount does not apply to Value Buy items , Limited Offers and also does not apply to shopping bags such as eco-friendly bags.
4. Q: Can I get a tax invoice for my bulk purchase?
A: Yes, please contact our Customer Support via bulkpurchase@uniqlo.co.id for tax invoice inquiry with the email subject: "Request Tax Invoice". Please attach the following documents:
For Individuals / Organizations / Private Companies
Please attach the following information:
- Company Tax ID Number (NPWP) (in pdf format)
- Company SPPKP (in PDF format)
- A signed statement / In-store Purchase Statement (in PDF format; document format will be provided in-store)
- Purchase receipt or order invoice (in PDF format. All parts of the receipt/invoice must be clearly visible)
For Government / Treasurers / State-Owned Enterprises
Customers (Government /Treasurers/State-Owned Enterprises) are required to provide the following information:
- Please inform us whether you would like to receive a combined tax invoice or separate invoices for each purchase receipt (if there is more than one purchase receipt).
- Please inform us of the tax invoice code used (020 or 030).
- Please inform us whether the customer will pay the VAT and Income Tax Article 22 themselves. If so, please fill out the “Statement Letter” form.
- Attach proof of initial payment to UNIQLO.
- Attach proof of Income Tax Article 22 deduction (NPWP PT Fast Retailing Indonesia (UNIQLO): 0032755191012000).
- VAT and Income Tax Article 22 refunds will be processed if points (c), (d), and (e) are fulfilled.
5. Q: Can I get a paper bag for my bulk purchase?
A: We will provide your order with the carton box.
Contact UNIQLO Indonesia
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