Free LifeWear Packable Bag
Promotion period: 28 August - 3 September 2026
Purchase store: All UNIQLO Stores and Online (Home Delivery, Click & Collect)*
*Not valid for Order & Pick service.
Mechanism:
- Purchase with minimum spending IDR 699,000 (after alteration, gift-wrapping fee, and coupon deduction) will get 1 (one) free LifeWear Packable Bag
- Unable to choose colors / the color is randomly given
- While stock lasts
- Daily allocation is applied per store.
- Not valid for multiple purchases (1 receipt or order number = 1 bag; 2 receipts or order numbers = 2 bags; 3 receipts or order numbers = 3 bags, so on)
FAQs:
1. Q: My online order meets the requirements, but on the checkout page there is no information that I’ll get the LifeWear Packable Bag.
A: There is indeed no information on the checkout page regarding the novelty LifeWear Packable Bag. If your order meets the requirements, the warehouse will automatically deliver the LifeWear Packable Bag along with the products to your selected address/store.
*You can check the e-invoice after the order is shipped to your address / arrived at the store. If there is no “LifeWear Packable Bag” statement, it means that you do not get the novelty due to out of stock.
2. Q: Why do I not get a free LifeWear Packable Bag although I’ve spent Rp 699,000?
A: LifeWear Packable Bag is given to customers who meet the requirements and while stocks last. So, it is possible that you did not get the LifeWear Packable Bag because the stock is no longer available.
3. Q: Can I still use the UNIQLO coupon to get the LifeWear Packable Bag?
A: Yes, you can use the coupon as long as the amount AFTER coupon and other fees is still Rp 699.000 above. You may refer to the table below:
4. Q: Where can I get the information that the LifeWear Packable Bag is not available anymore?
A:
-For online order
You can check the UNIQLO website/app page or the main FAQ page or this FAQ page for information. If the information is updated as “Out of Stock” / “Fully Redeemed”, it means the novelty is no longer available. Otherwise, the novelty is available while supplies last.
-For in-store purchase
You can confirm the availability of LifeWear Packable Bag by asking the store directly. Please click the link here to find out information about the store (phone number, address, store operating hours).
5. Q. Is the 1 (one) LifeWear Packable Bag promotion valid in all UNIQLO mall stores?
A. Yes, the LifeWear Packable Bag promotion is valid at all UNIQLO stores in Indonesia and applicable for online purchase (home delivery and Click & Collect). Not valid for Order & Pick service at EC.
6. Q: I choose Click & Collect, can I get my order with LifeWear Packable Bag by the same day I ordered?
A: For period 28 August - 3 September 2026, Click & Collect orders will be processed by our online warehouse. Please wait for the email notification with the subject <UNIQLO Indonesia> Your Click & Collect Order has arrived after the product has arrived at the store.
7. Q: Will I get the LifeWear Packable Bag if I pick up my Click & Collect order on 28 August 2026?
A: The novelty will be given to customers who place and pay their order on 28 August - 3 September 2026 with minimum purchase IDR 699,000 (after coupon deduction) while the supplies last. Orders placed before or after the promotion period will not receive the novelty, even if you pick up the order during the promotion period.
8. Q: I want to return my order because I chose the wrong size when shopping online. Should I return the LifeWear Packable Bag too?
A: The product return policy for online purchases can be found via the link here, and you do not need to return the LifeWear Packable Bag that has been received.
Contact UNIQLO Indonesia
CHAT SUPPORT
*Click "CHAT SUPPORT" button to open a window on the page to start chatting with our ChatBot
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
Email
*One of our friendly customer support agents will get back to you via email within 1 business day.
*For anything time critical please call us via our customer support phone line.
*For anything time critical please call us via our customer support phone line.
Toll Free Phone Number
Toll Free Phone Number:
(0) 8001401963
Customer Support Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
(0) 8001401963
Customer Support Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Toll Free Phone Number
0-800-14-01963
0-800-14-01963
Customer Support Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
