Regarding the Sale of KAWS UNIVERSE
“KAWS UNIVERSE” will be available for purchase from the UNIQLO Online Store and all UNIQLO stores.
Sales Start Date: Monday, September 14, 2026
Online sales will begin at 9:00 AM WIB.
📍 Available at:
- UNIQLO Online Store (UNIQLO.com)
- All UNIQLO stores
*Order & Pick will be temporarily unavailable.
*Online orders will be processed by the online warehouse.
Find a store here
A limited-edition KAWS UNIVERSE shopping bag will be available during the campaign period while supplies last. For more information, please click here.
Q : If an item is out of stock, will it be restocked?
A : If the item you want is out of stock: the "Add to Cart" button will change to a "Notify Me" button.
* A restock notification does not guarantee that you will be able to purchase the item.
* There may be cases where the item is not restocked and sales are discontinued.
* Items that do not have [Register for a restock notification] displayed cannot be registered.
Sales Start Date
Sales Start Date: Monday, September 14, 2026
Online sales will begin at 9:00 AM WIB.
Where to Purchase
📍 Available at:
- UNIQLO Online Store (UNIQLO.com)
- All UNIQLO stores
*Order & Pick will be temporarily unavailable.
*Online orders will be processed by the online warehouse.
Find a store here
Product Information & Purchase Limitations
- Products placed in the shopping cart are not reserved. Availability is confirmed only after checkout has been completed.
- The KAWS UNIVERSE charm is limited to 1 piece per customer per order.
Limited-Edition KAWS UNIVERSE Shopping Bag
A limited-edition KAWS UNIVERSE shopping bag will be available during the campaign period while supplies last. For more information, please click here.
FAQ
Q : If an item is out of stock, will it be restocked?
A : If the item you want is out of stock: the "Add to Cart" button will change to a "Notify Me" button.
* A restock notification does not guarantee that you will be able to purchase the item.
* There may be cases where the item is not restocked and sales are discontinued.
* Items that do not have [Register for a restock notification] displayed cannot be registered.
Contact UNIQLO Indonesia
CHAT SUPPORT
*Click "CHAT SUPPORT" button to open a window on the page to start chatting with our ChatBot
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
Email
*One of our friendly customer support agents will get back to you via email within 1 business day.
*For anything time critical please call us via our customer support phone line.
*For anything time critical please call us via our customer support phone line.
Toll Free Phone Number
Toll Free Phone Number:
(0) 8001401963
Customer Support Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
(0) 8001401963
Customer Support Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Toll Free Phone Number
0-800-14-01963
0-800-14-01963
Customer Support Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
