📢 IMPORTANT NOTICE REGARDING TRANSACTION SECURITY
For your convenience and security, we urge you to always be cautious of parties claiming to represent UNIQLO for personal transactions.
UNIQLO officially states that it is NOT RESPONSIBLE for:
Official UNIQLO Physical Stores: Payment at official cash registers.
Official UNIQLO Website:Â https://www.uniqlo.com/id/en/ (or your country's official domain).
Official UNIQLO Mobile Application.
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UNIQLO officially states that it is NOT RESPONSIBLE for:
- Â Any personal sales transactions (e.g., via personal chat, unofficial social media, or individual intermediaries) that do not involve our official payment system or cashier.
- Fraud, counterfeit products, or financial losses resulting from transactions outside of UNIQLO's official channels.
- If you have made a payment (fund transfer) outside of our official system, this is not the responsibility of UNIQLO. We cannot assist in the process of refunding or tracing such funds.
Official UNIQLO Physical Stores: Payment at official cash registers.
Official UNIQLO Website:Â https://www.uniqlo.com/id/en/ (or your country's official domain).
Official UNIQLO Mobile Application.
Â
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*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
Email
*One of our friendly customer support agents will get back to you via email within 1 business day.
*For anything time critical please call us via our customer support phone line.
*For anything time critical please call us via our customer support phone line.
Toll Free Phone Number
Toll Free Phone Number
(001) 80332160290
For Telkomsel users:
(0) 8001401963
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
(001) 80332160290
For Telkomsel users:
(0) 8001401963
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Toll Free Number
001-803-3216-0290
For Telkomsel users
0-800-14-01963
001-803-3216-0290
For Telkomsel users
0-800-14-01963
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
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