Help

Help UNIQLO Help

 
  1. Help
  2. /
  3. Campaign & Services
  4. /
  5. Campaign
  6. /

Q. FIND YOUR TREASURE UT CONTEST

User-added image
Promotion Period:
27 May – 9 June 2024 

Purchase store: All UNIQLO stores and online (website & App) 
Award: Total 25 winners with the most creative will be selected. Each winner will get 2 (two) tickets to the 2024 TREASURE RELAY TOUR [REBOOT] concert in Jakarta. The winner will be announced on Friday, 14 June 2024 on UNIQLO INDONESIA’s Instagram via Direct Message. 


Mechanism to participate:  

1. Purchase minimum 2 (two) pcs UT Find Your TREASURE on a single receipt.* Please keep the original receipt/invoice. 
2. Post a photo or reels of yourself wearing UT Find Your TREASURE on your Instagram Feed and tell us on the caption why you want to meet your favorite TREASURE members at their Jakarta Concert. 
3. Must tag @Uniqloindonesia and add hashtag #FINDYOURTREASURE #UTTreasureID
4. Must follow Instagram @Uniqloindonesia and ensure your account is public. 
5. After you post, fill in the Google Form by below barcode to submit your entry.  
User-added image

*1 (one) receipt = 1 (one) post = 1 (one) form submission; 
2 (two) receipt = 2 (two) posts =  2 (two) form submissions; 
3 (three) receipt = 3 (three) posts =  3 (three) form submissions; and so on 


Winner Announcement:

Congratulations for the 25 Winners of Find Your Treasure Contest!

Date of redemption:
30 June 2024 (the day of the concert) 
Location: Indonesia Arena GBK SENAYAN. 
Mechanism: The winners will receive the details of ticket redemption via Instagram Direct Message (DM) from @Uniqloindonesia. The Ticket Winners must bring below documents for the ticket redemption:  
1. ID Card (KTP) 
2. Original receipt/invoice 
3. Show the Instagram post 
4. Show the DM Confirmation 

You may check below for the list of the winners. The winners will be contacted via Instagram DM from our official account by today, 14 June 2024.
User-added image

FAQ:
1. Q: Can someone else go instead of me?
A: No, the winner is the once who needs to claim and redeem at the concert

2. Q: Does UNIQLO pay for the transport and accomodation?
A: No, we only provide the the tickets to the winners.

3. Q: Can we choose the ticket tier, seat and date?
A: No, all ticket tier, seat and date is already set and cannot be changed

4. Q: Can I resell my ticket?
A: No, you cannot resell your ticket.

5. Q: Can I refund my tickets/transfer to cash?
A: No, you cannot refund the tickets/cannot be cashed out.

6. Q: Is the ticket physical or online?
A: You will be given the physical (bracelet) ticket.

7. Q: Do we get free merchandise/photocard?
A: No, UNIQLO only provides the 2 free tickets for each winner.

8. Q: What happen if i don't have my receipt?
A: Please keep your receipt and have it ready to show on the day


Terms and conditions:  

1. The Contest is open to:
a) All Individuals aged 18 and above;
b) All individuals residing in Indonesia, and;
c) Individuals with a valid and existing public Instagram account. 

2. This program is valid at UNIQLO Indonesia Store, Uniqlo Indonesia App and Website with min. purchase of 2 (two) UT Find Your TREASURE on a single receipt.
3. Participants are allowed to submit and post more than once with a different receipt of UT Find Your TREASURE. 
- 1 (one) receipt (2 UT) = 1 (one) post = 1 (one) form submission; 
- 2 (two) receipt (2 UT on each receipt, total 4 UT) = 2 (two) posts =  2 (two) form submissions; 
- 3 (three) receipt (2 UT on each receipt, total 6 UT) = 3 (three) posts =  3 (three) form submissions. 

4. The ticket cannot be exchangeable or redeemable for cash or any other item and cannot be resold or offered for resale. The Prize is not transferable. If the Winners chooses not to accept the Prize for any reason, there will be no compensation offered.
5. This Contest will commence on 27th May 2024 and the closing date for submission of Entries is on 9th June 2024(both dates inclusive)(“Contest Period”). Any Entries received after the Contest Period will be automatically disqualified.
6. The use of ‘aliases’ shall be considered as a form of deception and is prohibited. 
7. The Organiser shall in no event be liable to reimburse or compensate the Ticket Winner in manner whatsoever in the event the Ticket Winner fails to redeem the Tickets accordingly. 
8. The Organiser will not be held liable if the winners provided incorrect personal details during the Contest Period. The Organiser reserves the absolute right to irrevocably forfeit the Prize and select another Winner without being liable or responsible to the original Winner in any manner whatsoever. 
9. The protection of personal data is an important concern to Uniqlo (Indonesia). Any personal data collected during registration for participation in the Contest and/or during the Contest will be processed in accordance with the Privacy Policy of UNIQLO Indonesia as published at here (“Privacy Policy”). By the participant submitting his/her personal data to UNIQLO INDONESIA for this Contest during registration for participation in the Contest, the participant hereby consents to UNIQLO Indonesia processing his/her personal data according to the Privacy Policy. 
10. The registered transaction cannot be refunded or returned due to this promotion program. 
11. This program is not valid for all employees and/or family of employees from Uniqlo Indonesia.
12. The winner decided by PT Fast Retailing Indonesia is the final and inviolable.  


FAQs:
1. Is there a minimum purchase to join the giveaway promo? 
A: You must purchase a minimum 2 (two) pieces of UT Find Your TREASURE in 1 (one) receipt. Each UT product price is Rp 199.000. 

2. Q: Can I just post the photo or reels in the story? 
A: No, you must post the photo or reels on the Instagram feed with the reason why you want to meet TREASURE on the caption. Please check the mechanism above. 

4. Q: My Instagram account is private, but I have posted on the feed and have filled out the form. Is it still valid to participate? 
A: No, please do not lock/private your Instagram account to participate in this giveaway promo because our team needs to validate the data received from the registration form to determine the winner. 

5. Q: Should I upload 3 (three) posts and submit the form 3 (three) times if I have 3 (three) receipts where each has 2 (two) UT Find Your TREASURE? 
A: Yes, if you want to participate 3 (three) times, you must upload 3 (three) different posts on Instagram feed and submit the form 3 (three) times for each receipt and post.
*1 (one) receipt = 1 (one) post = 1 (one) form submission,
*2 (two) receipt = 2 (two) posts =  2 (two) form submission, and so on 

6. Q: I bought 4 (four) UT Find Your TREASURE with 2 (two) UT for each receipt. If I want to upload 2 posts, should I wear all the UTs that I bought? 
A: No, you can wear any UT Find Your TREASURE. 


7. Q: I want to participate in this contest but my receipt has been gone. 
A: Please contact our Customer Support by the channel at the bottom of this page for the support. 

8. Q: I want to re-upload my post. Do I have to submit the form again?
A: Yes, if you re-upload your post, please re-submit the form along with the new post link and purchase receipt. UNIQLO team will validate based on the latest form registration.

 

Was this information helpful?

No
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
Make no response)