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Q. Click & Collect FAQs

Click and Collect is a delivery option for online orders which offers a convenient way for you to collect your online orders at the store without shipping costs. 
Your product will be sent from our warehouse and you will receive email notification once your ordered products have arrived in your selected store.


What is benefit of Click & Collect? 

You can get various benefit by ordering through Click & Collect:
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How is the process of Click & Collect? 

Click and Collect order is processed and delivered from our warehouse (Jakarta) to your selected store You will get 4 (four) types of email for your Click & Collect, you can refer to this link for Click & Collect email information
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How long is Click & Collect delivery take? 

Delivery estimation for Click & Collect is different, depends on the distance of warehouse and store you’ve selected. Please kindly check below for Click & Collect delivery estimation:
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For how long can I collect my Click and Collect order at store? 

You can collect your Click and Collect order within 14 days since the order arrive store. However, if you cannot pick up the order within that holding period, you could contact our Customer Support.

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