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Q. When will I get my order after successful order notification?

Contents:
Packing estimation time
- Delivery Method
- Estimation time each city/region


The estimation delivery depends on the distance and delivery method that you choose. The packing process will take averagely 1 (one) day since the order is confirmed, both for Home Delivery and Click & Collect. Once your order is ready and picked up by courier, you will receive an email notification for the delivery to address/store or you can check the order history details for the status to be changed from "preparing" to "shipped".

Below is delivery method for online purchase:
A. Estimation delivery process via courier service (home delivery) :
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Note:

*1 There might be additional 6 days that could be needed for Kab. Jepara, Kab. Gresik, Kab. Sumenep 
*2 There might be additional 6 days that could be needed for other islands than Lombok and Timor 
*3 There might be additional 8 days that could be needed for outside Sumatera island and some cities in Aceh, North Sumatera, Riau, Bengkulu 
*4 There might be additional 7 days that could be needed for outside Sulawesi Island and some cities in North, Central, East Sulawesi 
*5 There might be additional 7 days that could be needed for some cities in North Maluku 
*6 There might be additional 6 days that could be needed for Kab. Supiori and cities in West Papua 


B. Estimation delivery process to stores (Click & Collect):
*On 5 - 11 July 2024, ALL Click & Collect will be processed by online warehouse in Jakarta. Therefore, the order needs time to be packaged and shipped to the store.

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Your Click and Collect (C&C) order might be shipped from our warehouse in Jakarta if you order for extra sizes, alteration, gift wrap/box/bag and if the product's stock is low or not available at the store. Please click below for further information of Click and Collect method:
General Click & Collect Information 
Same Day Click & Collect Information



Click below for detail information of the estimated delivery time (in days) based on city/regency:


BALIPlease choose the province below:
BALIBelow list for the list of the delivery estimation for each city/regency: 
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NUSA TENGGARAPlease choose the province below:
NUSA TENGGARA BARAT

Below list for the list of the delivery estimation for each city/regency:
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NUSA TENGGARA TIMUR

Below list for the list of the delivery estimation for each city/regency:
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JAWAPlease choose the province below:
BANTEN

Below list for the list of the delivery estimation for each city/regency:
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JAKARTA

Below list for the list of the delivery estimation for each city/regency:
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JAWA BARAT

Below list for the list of the delivery estimation for each city/regency:
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JAWA TENGAH

Below list for the list of the delivery estimation for each city/regency:
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Click here for the details of each sub-district estimated delivery time in Jawa Tengah.

YOGYAKARTA

Below list for the list of the delivery estimation for each city/regency:
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JAWA TIMUR

Below list for the list of the delivery estimation for each city/regency:
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SUMATERAPlease choose the province below:   
ACEH

Below list for the list of the delivery estimation for each city/regency:
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JAMBI

Below list for the list of the delivery estimation for each city/regency:
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LAMPUNG

Below list for the list of the delivery estimation for each city/regency:
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RIAUBelow list for the list of the delivery estimation for each city/regency:

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SUMATERA BARAT

Below list for the list of the delivery estimation for each city/regency:
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SUMATERA UTARA

Below list for the list of the delivery estimation for each city/regency:
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SUMATERA SELATAN

Below list for the list of the delivery estimation for each city/regency:
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BANGKA BELITUNG

Below list for the list of the delivery estimation for each city/regency:
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BENGKULU

Below list for the list of the delivery estimation for each city/regency:
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KALIMANTANPlease choose the province below:   
KALIMANTAN BARAT

Below list for the list of the delivery estimation for each city/regency:
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KALIMANTAN SELATAN

Below list for the list of the delivery estimation for each city/regency:
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KALIMANTAN TENGAH

Below list for the list of the delivery estimation for each city/regency:
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KALIMANTAN TIMUR

Below list for the list of the delivery estimation for each city/regency:
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KALIMANTAN UTARA

Below list for the list of the delivery estimation for each city/regency:
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SULAWESIPlease choose the province below:   
GORONTALO

Below list for the list of the delivery estimation for each city/regency:
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SULAWESI BARAT

Below list for the list of the delivery estimation for each city/regency:
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SULAWESI SELATAN

Below list for the list of the delivery estimation for each city/regency:
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SULAWESI TENGAH

Below list for the list of the delivery estimation for each city/regency:
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SULAWESI TENGGARA

Below list for the list of the delivery estimation for each city/regency:
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SULAWESI UTARA

Below list for the list of the delivery estimation for each city/regency:
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MALUKUPlease choose the province below:   
MALUKU

Below list for the list of the delivery estimation for each city/regency:
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MALUKU UTARA

You can check below list for the list of the delivery estimation for each city:
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PAPUAPlease choose the province below:   
PAPUA

Below list for the list of the delivery estimation for each city/regency:
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PAPUA BARAT

Below list for the list of the delivery estimation for each city/regency:
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