1. UNIQLO
  2. UNIQLO Indonesia Customer Service
  3. Delivery
  4. Home Delivery

Q. When will I get my order after successful order notification?

⚠️ALL click & collect orders that are created and paid FROM 6 December 2024 are processed from the warehouse in Jakarta (not from store’s stock). So, it needs time for packing and delivery process to stores.⚠️

Contents:
Packing estimation time
- Delivery Method
- Estimation time each city/region

The estimation delivery depends on the distance and delivery method that you choose. The packing process will take averagely 1 (one) day since the order is confirmed, both for Home Delivery and Click & Collect.

Once your order is ready and picked up by courier, you will receive an email notification for the delivery to address/store or you can check the order history details for the status to be changed from "preparing" to "shipped".

Click here for the illustration

Illustration 1. Ship to address (home delivery) to JABODETABEK area
Next day delivery: payment today, arrive tomorrow
Order and payment date: 10 November 2024 at 8 AM
Shipment date: 11 November 2024 morning - afternoon
Arrival date: 11 November 2024 maximum  at 22.00 WIB


Illustration 2.  Click & Collect to JABODETABEK store area
Order and payment date: 10 November 2024 at 8 AM
Shipment date: 11 November 2024 evening (5 - 7 PM)
Arrival date: Same day UP TO 2 (two) days.

*Same day only applicable at selected store with terms & conditions, click here for the details.

Illustration 3. Ship to address (home delivery) / Click & Collect to OUTSIDE JABODETABEK address/store area
Order and payment date: 10 November 2024 at 8 AM
Shipment date: 11 November 2024 evening (5 - 7 PM)
Arrival date: depends on the each area. Click
here for the estimated delivery time.

 

A. Estimated delivery time for ship to address (home delivery) :
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*Click here for Next Day delivery detailed information.
*The estimated process time stated on the email or order history is for GENERAL estimated delivery time to overall Indonesia area.


B. Estimated delivery time to stores (Click & Collect):
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Your Click and Collect (C&C) order will be shipped from our warehouse in Jakarta if your order is created and paid starts from 6 December 2024. For further information of Click and Collect method you can check on the link: General Click & Collect Information and Same Day Click & Collect Information

 
BALIPlease choose the province below:
BALIBelow list for the list of the delivery estimation for each city/regency: 
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NUSA TENGGARAPlease choose the province below:
NUSA TENGGARA BARAT

Below list for the list of the delivery estimation for each city/regency:
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NUSA TENGGARA TIMUR

Below list for the list of the delivery estimation for each city/regency:
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JAWAPlease choose the province below:
BANTEN

Below list for the list of the delivery estimation for each city/regency:
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JAKARTA

Below list for the list of the delivery estimation for each city/regency:
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JAWA BARAT

Below list for the list of the delivery estimation for each city/regency:
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JAWA TENGAH

Below list for the list of the delivery estimation for each city/regency:
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Click here for the details of each sub-district estimated delivery time in Jawa Tengah.

YOGYAKARTA

Below list for the list of the delivery estimation for each city/regency:
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JAWA TIMUR

Below list for the list of the delivery estimation for each city/regency:
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SUMATERAPlease choose the province below:   
ACEH

Below list for the list of the delivery estimation for each city/regency:
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JAMBI

Below list for the list of the delivery estimation for each city/regency:
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LAMPUNG

Below list for the list of the delivery estimation for each city/regency:
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RIAUBelow list for the list of the delivery estimation for each city/regency:

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SUMATERA BARAT

Below list for the list of the delivery estimation for each city/regency:
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SUMATERA UTARA

Below list for the list of the delivery estimation for each city/regency:
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SUMATERA SELATAN

Below list for the list of the delivery estimation for each city/regency:
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BANGKA BELITUNG

Below list for the list of the delivery estimation for each city/regency:
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BENGKULU

Below list for the list of the delivery estimation for each city/regency:
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KALIMANTANPlease choose the province below:   
KALIMANTAN BARAT

Below list for the list of the delivery estimation for each city/regency:
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KALIMANTAN SELATAN

Below list for the list of the delivery estimation for each city/regency:
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KALIMANTAN TENGAH

Below list for the list of the delivery estimation for each city/regency:
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KALIMANTAN TIMUR

Below list for the list of the delivery estimation for each city/regency:
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KALIMANTAN UTARA

Below list for the list of the delivery estimation for each city/regency:
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SULAWESIPlease choose the province below:   
GORONTALO

Below list for the list of the delivery estimation for each city/regency:
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SULAWESI BARAT

Below list for the list of the delivery estimation for each city/regency:
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SULAWESI SELATAN

Below list for the list of the delivery estimation for each city/regency:
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SULAWESI TENGAH

Below list for the list of the delivery estimation for each city/regency:
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SULAWESI TENGGARA

Below list for the list of the delivery estimation for each city/regency:
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SULAWESI UTARA

Below list for the list of the delivery estimation for each city/regency:
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MALUKUPlease choose the province below:   
MALUKU

Below list for the list of the delivery estimation for each city/regency:
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MALUKU UTARA

You can check below list for the list of the delivery estimation for each city:
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PAPUAPlease choose the province below:   
PAPUA

Below list for the list of the delivery estimation for each city/regency:
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PAPUA BARAT

Below list for the list of the delivery estimation for each city/regency:
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