- UNIQLO Indonesia Customer Service
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- Unable to Access the UNIQLO Online Store
Unable to Access the UNIQLO Online Store
The Uniqlo online store uses TLS 1.2 encryption to maintain the security of customer information. Access to the Uniqlo online store is not possible from environments other than the recommended environment that supports TLS 1.2, as your information may be at risk.
We apologize for the inconvenience, but please use a device that meets the recommended environment.
- TLS is a communication method that encrypts and transmits data over the internet (such as credit card information and order details).
- Please check here for recommended system requirements.
Customers using devices outside of the recommended environment should try updating their Android OS or iOS version.
Additionally, please use a recommended environment that supports [TLS 1.2], including PCs.
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*Please note that IQ Chatbot Support cannot recognize specific information such as order numbers, delivery status, personal information, and product names
*In the case our IQ Chatbot Support is unable to answer your inquiry, our Customer Support members will assist you further.
IQ Chat Support Operating Hours: 9 am - 6 pm(Including weekends and Public Holidays)
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*For anything time critical please call us via our customer support phone line.
Toll Free Phone Number
Toll Free Phone Number
(001) 80332160290
For Telkomsel users:
(0) 8001401963
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
(001) 80332160290
For Telkomsel users:
(0) 8001401963
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Toll Free Number
001-803-3216-0290
For Telkomsel users
0-800-14-01963
001-803-3216-0290
For Telkomsel users
0-800-14-01963
Customer Care Operating hours:
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
Monday - Sunday: 9am - 6pm
(Including Public Holidays)
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