1. UNIQLO Indonesia Customer Service
  2. Corporate Information / Others​
  3. Terms & Conditions / Privacy Policy​
  4. Unable to Access the UNIQLO Online Store

Unable to Access the UNIQLO Online Store

The Uniqlo online store uses TLS 1.2 encryption to maintain the security of customer information. Access to the Uniqlo online store is not possible from environments other than the recommended environment that supports TLS 1.2, as your information may be at risk.
We apologize for the inconvenience, but please use a device that meets the recommended environment.

  • TLS is a communication method that encrypts and transmits data over the internet (such as credit card information and order details).
  • Please check here for recommended system requirements.

Customers using devices outside of the recommended environment should try updating their Android OS or iOS version.

Additionally, please use a recommended environment that supports [TLS 1.2], including PCs.

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